Dr. Neubauer and everyone at that practice is an absolute treasure. I had to find a specialist to help my friend's Mom, who was visiting from out of the country and had been very seriously ill, suddenly losing 97% of her hearing. Dr. Neubauer and Dr. Jaqueline Brewer treated her with such incredible care, and after a series of test were able to make a diagnosis (acute tonsillitis which was putting a lot of pressure on her ears) and prescribe the necessary medications to ensure she was well enough to travel back to her home country in two weeks time. I can't thank or praise everyone at this practice enough. Their staff is truly extraordinary too--particularly Ashley, she was so kind and helpful during the scheduling phase, and did everything she could to get us an appointment as soon as possible given our particular circumstances--she's a rare gem of a soul. (Thank you, Ashley!!!) If you need an amazing ENT, and compassionate and thorough care, look no further.